Returns and cancellations policy: Consumer Protection (Cancellation of Transaction) Regulations, 2010-5771:

The user may cancel the transaction he made on the website in accordance with the provisions of the Consumer Protection Law, 1981 (hereinafter: “Consumer Protection Law”) or alternatively, exchange the product for an equivalent alternative product or a monetary credit, all as detailed below: Cancellation of the transaction within one hour From the moment the order of the items is completed on the website and before the item is shipped – it will be done by means of a telephone cancellation message to the customer service at 08-6473817. In the aforementioned circumstances, the user will be entitled to receive a full refund of the payment (including for the shipping fees, to the extent that they have been charged). Cancellation of the transaction after the receipt of the item by the user, not due to Defect in the product and/or incompatibility – the user will be entitled to cancel the purchase transaction within 14 days of receiving the item and provided that the product is in good condition and has not been used.

The purchase in the store is secured by the PCI DSS standard with an SSL security certificate

General regulations:

1. The website of Jochuva Hatzers (hereinafter – the company “Yazmoot Hatzers Ltd”, the “Website”) is a website on the Internet that is a virtual store for the purchase of products by Internet users. The owner and operator of the website is the company “Zammot Hatzers Ltd “M”.

2. The use of the site, including the contents, the site pages, the site services, the information details and any other use made through the site are subject to the terms of these regulations which will form the legal basis for any discussion between the surfing public and the company “Zammoot Hatzeris Ltd”.

3. Therefore, you are asked to read these regulations carefully as any action and/or use of the website constitutes consent to accept the terms of the regulations.

4. In any case of inconsistency or contradiction between the provisions of these regulations and any other publications, the provisions of these regulations shall prevail for all intents and purposes. Any information and/or representation given in this regard, in any other way, does not and will not be valid, except for the express modification of these regulations and its publication.

5. The company “Zammoot Hatsors Ltd” reserves the exclusive right to change, including through deletion and/or addition, the terms of these regulations at any time, and the binding terms will be those published at the time of the operation on the site.

6. It is clarified that the company “Yazmoyot Hatzers Ltd” may, at its discretion, stop the activity of the website at any time without prior notice.

7. The company “Zammoot Hatzeris Ltd” reserves the right to prevent access to the website and/or the possibility to make purchases on the website and/or cancel the participation of a user whose behavior is inappropriate or not according to the regulations of use, or who tries to damage the proper management of the website.

8. If the company “Zammoot Hatzeris Ltd” deviates from the provisions of these regulations in a certain case or cases, according to its discretion, this will not create a binding precedent in any way, and it will not oblige the company to act in a similar way in any other case.

9. The computer records of the company “Yazmoyot Hatzers Ltd” regarding the actions carried out through the website will be conclusive evidence of the correctness of the actions and the details of the actions.

10. The regulations are worded in the masculine language for convenience only, but they are intended for both women and men.

11. The titles of the chapters were given for orientation purposes only and will not have any implications in the interpretation of these regulations.

Kosher to use the site:

12. Anyone who meets all the cumulative conditions below may use and/or purchase products on the website:

12.1. An adult as defined in the Law on Legal Training and Guardianship 2012 – 1962.

12.2. The user is the holder of a valid Israeli identity card or a legally incorporated and registered corporation in Israel.

12.3. The user has a valid Israeli or international credit card issued in Israel by one of the credit companies in Israel.

12.4. The user has an e-mail account.

How to sell:

13. The sales method on the site is a normal sales method, by presenting products at a predetermined price until the stock runs out.

14. Without deviating from the above, the company “Zammoot Hatzerim Ltd” will reserve the right to change the price and terms of the product without prior notice.

15. To place an order, you must first select the desired item, color and size.

For each item offered on the website, an “item page” will be displayed in which the details of the offered item and its price will appear (hereinafter – the “item page”).

16. At the time of placing the order, the company “Zammoot Hetzers Ltd” will check the credit card details and upon receiving the confirmation of the order by the credit card companies, the user will be given an appropriate notification that the order has been approved. It is hereby clarified that the transaction operator will be charged for the cost of the purchased item through the credit card immediately upon completion of the order.

17. The purchase transaction will be completed only after the completion of the order process and after the company “Zammoot Hatzeros Ltd” receives approval from the credit card company to carry out the charge, in accordance with the existing work procedures between them and the company “Zammoot Hatzeros Ltd”. In case the transaction was not approved by the credit companies – the user will receive an appropriate notification.

18. In addition, the completion of the purchase is conditional on the requested items being in stock at the time of completion of the order procedure. In the case of an item that is out of stock and/or there is a problem with its delivery, for whatever reason, “Zammoot Hatzers Ltd” will be entitled to notify the user of the cancellation of the order. In the said case, the user will not have any claim against “Zammoot Hatzers Ltd” And by actually placing the order, the user waives any such claim.

19. The company “Yazmoyot Hatzers Ltd” reserves the right to limit the number of items that can be purchased in each order.

20. In addition, a confirmation will be sent by e-mail about the execution of the operation within 48 hours of the completion of the purchase transaction by the user on the website. This notification does not constitute evidence of the completion of the operation, and the delivery of the email does not oblige “Zammoot Hatzerim” Ltd.

21. The information provided by the user on the website will be used, among other things, for sending e-mail regarding special offers or updates on the website, after receiving a confirmation used for this.

22. It should be noted that in order for the order to be carried out quickly and without any problems, it is necessary to make sure that the correct details are provided, otherwise the company “Zammoot Hatersim Ltd” will not be able to guarantee the execution of the order. Knowingly providing false details may amount to a criminal offense. Those who enter false details may To take legal measures, including tort claims for damages that will be caused to the company “Zammoot Hatersim Ltd” due to the disruption of the operation of the site.

23. The company “Yazmoyot Hatersim Ltd” may update the item page from time to time, add or remove details, remove products that are out of stock, add colors and/or sizes as well as update and/or change the price of the item.

24. It is hereby clarified that the images on the website are for illustration only and that there may be changes between the images, including the colors appearing in the images and the details of the items and between the actual items.

25. The prices displayed on the website include VAT according to law, unless otherwise explicitly stated.

Delivery terms:

26.1. The company “Zammoyot Hatzeris Ltd” will send the items to the user through an independent shipping company (hereinafter – “Shipping Company”).

26.2. The shipping company will deliver the items within 2-7 business days from the date of placing the order on the website.

26.3. The company “Zammoot Hatsorim Ltd” is not responsible for any act and/or omission of the shipping company, including delays in making the delivery.

26.4. Products will not be delivered outside of Israel and to security-restricted areas. It will also not be possible to deliver products on Fridays, Saturdays, holiday eves and holidays.

26.5. Delivery of items to the user’s home involves payment of delivery fees as detailed on the website (hereinafter – “delivery fees”). Shipping fees will be added to the price of the items. Shipping fees will be charged for delivery to one destination regardless of the number of items.

responsibility:

27. All the products offered on the website are completely new and delivered in their original packaging.

28. The warranty period is for 3 months from the date of delivery.

29. The company “Yazmoyot Hatersim Ltd” undertakes to inspect and repair a product during the warranty period and within the scope of the warranty, if necessary, within 7 business days.

30. The company “Yazmoyot Hatsorim Ltd” undertakes to take care of the repair of any defect in the product resulting from a defect in the material or the production process, during the warranty period and subject to reasonable use of the product.

31. If the defect in the product (which is within the scope of the warranty) cannot be repaired, the customer will be offered the replacement of the product or a monetary credit certificate.

32. The liability of “Zammoot Hatzers Ltd” does not apply in the following cases:

32.1. Wear, abrasion and rubbing after using the product are not considered manufacturing defects and are not the responsibility of the company.

32.2. Use of the product or its parts that is not reasonable and normal.

32.3. Defect caused by any use of water (washing) or cleaning agents not according to the instructions.

32.4. The service will be provided against the purchase invoice.

33. All contents, products, services and texts provided by the company “Zammoot Hatzerim Ltd” on the website are offered as they are (“AS IS”) and as they are (“AS AVAILABLE”) and without giving any warranty of any kind, either express or implied .

34. The company “Zammoot Hatzeros Ltd” makes every effort to maintain the normal operation and continuity of the sales website service. Despite its efforts and since it is an online environment, the company “Zammoot Hatzeros Ltd” is not responsible and will not be responsible in any way for the proper operation of the internet network and the computing, on all its components including the website servers and/or the hardware and software it uses and will not be held responsible for interruptions, interruptions, disconnections, damages, expenses, loss of profit, etc., which will cause the user. The user hereby declares that he knows that the receipt of the services is subject to availability and the integrity of the internet network, and therefore shall not be entitled to raise against the company “Zammoot Hatzeris Ltd” any claim and/or claim and/or demand for damage caused due to an error, malfunction, delay, technical or other failure.

35. The company “Yazmoyot Hatzeros Ltd” is not responsible for the content, completeness, reliability or accuracy of any information or data found and/or that will be transmitted to you through the website and/or services. The user hereby releases “Zazmoyot Hatzeros Ltd” from any A claim and/or demand for any loss, damage or loss, direct or indirect, caused as a result of relying on or using the information. The aforementioned will also apply to any information that appears in links to other websites (link)

and/or on websites that can be reached through the website. Also, all the photos on the website are for illustration purposes only.

36. The company “Yazmoyot Hatzeris Ltd” will not be held responsible for illegal activity by the users of the site or by any other party that is not under its full control.

Privacy, information security and content retention:

37. The website management intends that the website and its services will be available at all times. At the same time, the management of the website cannot guarantee continuous availability without failures and without “falls”. Also, the site management may stop the use of the site from time to time for the purposes of its maintenance and organization. No financial compensation / credit will be given due to malfunctions or interruptions in the service.

37. The company “Zammoot Hatzeros Ltd” or anyone on its behalf takes acceptable precautions in order to preserve, as much as possible, the confidentiality of the information. The user’s personal details will be kept in the database of the company “Zammoot Hatzeros Ltd”. The Jojoba Israel site is a secure site, that is, the data that will be entered into the system by customers during registration and/or surfing and/or purchasing, will remain confidential and secure. It will be clarified that the credit card details of the users who perform operations on the site are not stored at all in the systems of “Zammoot Hatzeros Ltd” company since “Zammoot Hatzeros Ltd” company uses an external company (name of the company) for the purpose of clearing credit cards.

38. The site is regularly updated with technological developments in the fields of software and hardware in order to provide its customers with adequate protection against intrusion or hacking in accordance with its discretion and according to what is accepted in the Internet world. At the same time, in view of the security limitations for information and communication systems against unauthorized intrusions and prohibited use of user content, the website will not bear any responsibility in case of disclosure and/or use of user content except for unlawful use by the company.

39. It will be clarified that by actually making the order, the users agree to the use of the site’s contents for the purpose of performing the services, collection and any activity related to the services. The company “Zammoot Hatzeris Ltd” will not transfer identifying information about you to a third party, with the exception of the credit companies, relevant parties for the purpose of carrying out the sale, and to any judicial authority, with the exception of:

If there is a legal obligation to transfer the information about you to another and/or for the purpose of collecting funds due from you for purchasing a product on the website and/or in connection with providing warranty certificates or receiving service for the product or for the purpose of supplying the product and/or if you have violated the terms of this agreement or any additional agreement with The company “Zammoot Hatzeros Ltd” and/or in any dispute, claim, demand or legal proceedings, if there are between you and the company “Zammoot Hatzeros Ltd” and/or if you used the website to commit an illegal act or omission or to allow, facilitate, assist or encourage the commission of such an act.

40. The details that are provided when using the site, all or some of them will be kept in the databases of the company “Zammoot Hatzerim Ltd”.

41. The company “Zammoot Hatsorim Ltd” reserves the right to collect, while you are on the website, information about your buying habits, products you have purchased, products in which you have expressed interest, pages you have viewed, and any other information, including through the use of cookies. Said information will be used the company “Zammoyot Hatzeri Ltd” on your next visits to the site and will also allow you to offer targeted offers and promotions.

42. The company “Yazmoyot Hatzeris Ltd” will be entitled to use the details you provided and any information collected about you while using the website for the purpose of producing and analyzing statistical information.

43. You do not have a legal obligation to provide the aforementioned information, but providing the details and/or approving the regulations constitutes your consent to all uses stipulated in these regulations in connection with the information and its transfer to third parties in accordance with the provisions of these regulations.

Customer Service:

44. For details and inquiries regarding the products and/or their delivery, you can contact the customer service department of “Zammoot Hatzeris Ltd.”

Intellectual Property:

45. All intellectual property rights in connection with the website of any kind and type (whether it is registered rights or rights that have not yet been registered or there is no registration in this regard) including trade secrets, design, databases of all types, the website’s computer code and any other related details The site and its operation are the exclusive property of the company “Yazmoot Hatzerim Ltd” only and the use of all said rights is allowed only to the company.

46. ​​Icons and any information and/or manner of presentation on the website, as well as trademarks, logos and their presentation, are the exclusive property of “Zammoot Hatzerim Ltd” and you may not copy, reproduce, distribute, publish the content appearing on the website or make using them in any other way.

47. All the content of the site – including characters, text, trademarks, icons, graphics and source code – is the property of the company and protected by law. The compilation (including the collection, arrangement and organization) of the site’s content is the property of the company “Zammoyot Hatersim Ltd” and is protected by law. Permission is hereby granted to any person to view any page on the website and to use the website as a source of information and for shopping, but not for any other use.

Law and Jurisdiction:

48. The law that will apply to the website, the contracts with the company “Zammoot Hatzerim Ltd” and the like, will be the Israeli law only.

49. In any claim the cause of which arises from these regulations and/or the use of the website, the exclusive and unique jurisdiction of the competent courts in Tel Aviv-Jaffa is hereby amended and the jurisdiction of any other judicial court is thereby excluded.

50. In any case where it is determined in the future that a provision from the provisions of these regulations is invalid or unenforceable, then this provision will be changed to a valid and/or enforceable provision whose essence is as close as possible to the said provision.

Additional conditions:

51. A pen error was made in the description of the product, this will not obligate the “Zammoot Hatersim” company. The images of the products on the website are intended for illustration only and there may be differences between the images displayed on the website, some or all, and the actual products sold.

52. The company “Yazmoyot Hatzeris Ltd” and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user or to a third party, as a result of use or purchase through the site that is not according to these regulations, the cause of action will be whatever, including loss of income and/or loss of profit caused by any reason whatsoever.

53. The presentation of the products and/or services presented on this website does not constitute an expression of opinion regarding their nature or nature by the company “Zammoot Hatzeris Ltd.”

54. The company “Zammoyot Hatzers Ltd” may, at its discretion, terminate the activity of any user of the site’s services, if he does not comply with the terms of these regulations, or violates any provision of the law, including by blocking an IP number.

55. Company address: Negev 85420 – Kibbutz Hatzeris, Israel